WeChat

Unique Advantages of WeChat Channel

WeChat is our main channel for serving collectors in Macau and mainland China. Many customers are accustomed to using WeChat voice messages to convey their needs clearly, eliminating the need to type descriptions for every photo. Additionally, WeChat supports Moments, where our principal regularly shares recent transaction cases and market trends. Following us on WeChat is like having a whisky market assistant at your fingertips.

Who is WeChat most suitable for?

• Macau Customers: WeChat communication is stable and avoids international roaming charges. Macau customers can also arrange face-to-face transactions near the Border Gate for convenience and speed.
• Mainland China-based Collectors: Convenient voice message transmission, with prices quoted in RMB for reference. Dedicated staff will also follow up on shipments to designated addresses in Hong Kong.
• Elderly Users: If elderly family members have collections of alcohol they wish to sell, their children can use WeChat to inquire on their behalf. It's easy to use, and conversation records can be forwarded to family members for their review.
• Collectors who want to track market trends long-term: After adding WeChat, you can view updates in Moments to understand which brands are appreciating and which are in high demand for buybacks.

WeChat Valuation Process

It's as simple as WhatsApp — send photos of the bottle (the front label is most important), and our team will respond with an initial valuation within 1 hour. For complete information and the valuation process, please refer to the Contact Whisky Era page.

Payment Methods

Transactions through the WeChat channel support the following payment methods: HKD cash, instant bank transfer (FPS, local interbank), and UnionPay. Mainland China customers who require RMB settlement can discuss this separately. All transactions are settled on the same day, with no credit extended.

Other Contact Methods

For local Hong Kong customers or overseas users, WhatsApp +852 4613 5750 offers faster response times. For all contact channels and detailed valuation guidelines, please see Contact Whisky Era.